"Updating" to HyperWorks 14.0

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

in the past few weeks I had HyperWorks 13.0 installed. Today I installed the new version. When I open the program, there is an Error coming up which says:
 

 

Altair License Manager: License error

 

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/14.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

 

Feature: HyperMesh
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/14.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Program Files/Altair/14.0-edu/security/altair_lic.dat

 

 

I copied the same license that I had for 13.0 in the folder of the version 14.0. Do I have to go to the shop and 'buy' another one? What else do I have to do? I also unistalled the version 13.0.

 

Please help me!
 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited March 2016

    HI Konstantin Heiss,

     

    HyperWorks SE 13.0 license will not work to use HyperWorks 14.0 SE.

     

    Apply for a new 14.0 SE license from Altair Online Store :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'> 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited March 2016

    Hi Prakash Pagadala,

     

    thanks for the fast answer, I ordered a new license.

     

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