I can't deactivate my student license

Taithot
Taithot Altair Community Member

I can't deactivate my student license because I reset my laptop window and I want to reactivate the license. Could u help me to deactivate the license?

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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