License Deactivation

Maiikk
Maiikk Altair Community Member
in Community Q&A

My old laptop broke down and I am not able to deactivate my student license. Hoy can I activate the license in my new laptop?

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

  • DimitriosSkarvelakis
    DimitriosSkarvelakis Altair Community Member
    https://community.altair.com/discussion/comment/188399#Comment_188399

    hello, i have the same problem.
    can you do the same for me please?

    Thank you in advance!

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @DimitriosSkarvelakis

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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