License got removed out of nowhere

Paolo_Micheloni

I had my license on a different computer before. I moved it to my current computer two weeks ago and everything worked great. (to do that i removed it on the old computer and activated it again on the new one) Today Hypermesh won't start as the activation screen pops up. If I try to activate it again it says that the license was already activated using different HostIDs. Even removing the license doesn't work, as the error "License not found" appears.

Rahul_P1

HI,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

You can deactivate the license from one machine and reactivate in another if you have access to both machines as per - https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest