Student licence key on new computer

nadetris
nadetris Altair Community Member
in Community Q&A

Hi,

I have a new computer because the old one crashed so can’t deactivate from the old machine.

Now i want to deactivate the license from old machine and reallocate to my new computer.

Please support.

Thank you.

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Best Answer

  • Rahul_P1
    Rahul_P1
    Altair Employee
    Answer ✓

    HI, @nadetris

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another if you have access to both machines as per - https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    Answer ✓

    HI, @nadetris

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another if you have access to both machines as per - https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

  • Sumajaya
    Sumajaya Altair Community Member
    https://community.altair.com/discussion/comment/188118#Comment_188118

    I am facing also the same problem. Can you help me with the deactivation of the license key. Thank you

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