How can I fix project saving problem in multistory designer?

Parham
Parham Altair Community Member

Whenever I want to save the multistory designer project this message pops up "The process cannot access the file because it is being used by another process". How can I fix that?

Moreover the program terminates randomly whenever I want to create S-Concrete files (without saving the s-concrete files)

Thanks!

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Answers

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @Parham,

    To see what might be holding up the file save, you can use the Resource Monitor which comes built in with Windows 7, 8, 10, and 11.

    1. Open Resource Monitor, which can be found by searching for Resource Monitor or resmon.exe in the start menu
    2. Go to the CPU tab
    3. In the Processes section, select all processes by clicking the checkbox next to "Image" in the headers.
    4. Use the search field in the Associated Handles section
      • See blue arrow in screen shot below

    Hope this helps!

    Adam Reid

  • Parham
    Parham Altair Community Member

    Hi Adam,

    I couldn't find anything associated. Is there any other problem causing this?

  • Parham
    Parham Altair Community Member

    The screenshot

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @Parham,

    You need to search for your file that is being held, not the example shown in the window.

    Hope this helps!

    Adam Reid