Network Errors When Accessing AI Hub

dahan
dahan Altair Community Member
edited November 5 in Community Q&A

I am currently using AI Hub.
However, I have been encountering frequent network errors while accessing the platform.

The following error message appears quite often:
(Every time I access AI Hub (e.g., execution/schedules/home, etc.), I frequently encounter network errors. )
“Unable to load process executions/schedules/home/etc.... Please make sure your device has network connection.”

Despite this message, I have verified that there are no issues with my internet connection or network environment.

Has anyone experienced the same issue as I have, or found a solution to it?

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Best Answer

  • dahan
    dahan Altair Community Member
    Answer ✓

    The issue has been resolved. It was an environment-related problem. After installing according to the System Requirements, the problem disappeared.

    I wanted to delete this post but couldn't find a way, so I'm sharing the solution here as well.

Answers

  • dahan
    dahan Altair Community Member
    Answer ✓

    The issue has been resolved. It was an environment-related problem. After installing according to the System Requirements, the problem disappeared.

    I wanted to delete this post but couldn't find a way, so I'm sharing the solution here as well.

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