I can't log in into AI studio using my university account

User: "seanD12"
seanD12
New Altair Community Member
Updated by Jocelyn

despite entering the correct credentials, it keeps saying "invalid credentials" then with multiple tries it, it now showed "account is blocked". How do I solve this?

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    User: "MartinLiebig"
    MartinLiebig
    Altair Employee

    Sean,

    you are not in the rapidminer system. Are you sure you are not on units?

    Best,

    Martin

    User: "kotarf5"
    kotarf5
    New Altair Community Member

    Hi, I'm having the same issue. "AI Studio" is rejecting the correct credentials, thus making the application unusable. Is there a workaround here?

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