I can't log in into AI studio using my university account

seanD12
seanD12 New Altair Community Member
edited November 5 in Community Q&A

despite entering the correct credentials, it keeps saying "invalid credentials" then with multiple tries it, it now showed "account is blocked". How do I solve this?

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Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee

    Sean,

    you are not in the rapidminer system. Are you sure you are not on units?

    Best,

    Martin

  • kotarf5
    kotarf5 New Altair Community Member

    Hi, I'm having the same issue. "AI Studio" is rejecting the correct credentials, thus making the application unusable. Is there a workaround here?