account verification email is never sent.

Emilyclaytonutas
Emilyclaytonutas New Altair Community Member
edited November 5 in Community Q&A
i have tried to activate my rapidminer account through my university (UTAS) multiple times. the email to activate my account never sends. what do i do?
Tagged:

Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee
    Hi Emily,
    i verified your account manually. Not sure why our emails are blocked. Usually this is not within our control.

    Best,
    Martin
  • RUFAYADAH alyamani
    RUFAYADAH alyamani Altair Community Member
    I have the same issue. Please help me