No verification email received (Academic)

Trexigator
Trexigator New Altair Community Member
edited November 5 in Community Q&A
Hello. I recently created an account but I did not get the verification email although I tried the resend button more than once. Please verify manually.

Thanks.
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Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee
    i have verified your email manually. You are now at least the second person from your college running into the issue. Usually this is because our email server is blocked from your IT. It would be nice if you could connect with your IT to fix it, because other people will run into this.
    BR,
    Martin
  • Trexigator
    Trexigator New Altair Community Member
    Thanks, I have reported this issue to IT Service Desk of Centennial College.

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