Account Confirmation Email

FrancoisT
FrancoisT New Altair Community Member
edited November 5 in Community Q&A
I have not received my confirmation email as yet.  I have tried numerous times to use the resend link but to no avail.
My email address is correct and functioning (I received 2 emails, one from this forum and another welcome email when I downloaded and installed the platform).  Nothing in spam either.

Please advise and assist if possible.
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Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee
    Hi Fracois,
    i verified you manually.

    BR,
    Martin
  • FrancoisT
    FrancoisT New Altair Community Member
    Thank you kindly Martin :-)
  • RUFAYADAH alyamani
    RUFAYADAH alyamani Altair Community Member
    Hello,
    Can you please help me with the same issue.
    I did not receive the confirmation email I am signed up as a student.
  • Nicholas_21406
    Nicholas_21406
    Altair Employee
    Hi Rufaydah,
    Could you give the URL where you are trying to login?  Could you please open a Support ticket by emailing dasupport@altair.com?  (Normally you would login to the Support portal, but it seems you may not be able to do that.)

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