Dashboard got frozen

Guisasola
Guisasola New Altair Community Member
edited November 2024 in Community Q&A
I was about to close a process and open up a new one and the Design panel got frozen and split out from the rest of the dashboard and does not allow the rest of the tool to react. I have reinstalled the tool but it keeps the same way.
I have been working with the 9.10 version for two months so far not having got any problem. I haven't updated the version or touched anything.
My laptop is a MacBook Air 2020.
Please any help?
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Answers

  • Caperez
    Caperez Altair Community Member
    Hi @Guisasola, 
    have you tried to use the restore default view into the upper View menu?

    Best, 

    Cesar
  • Guisasola
    Guisasola New Altair Community Member
    Hi there. I tried everything but it was impossible to click on any button. It was absolutely stuck. The only option was uninstall the tool TWICE and I left the laptop turned off for a few hours. When I turned it on again, it was running perfectly again. Thanks very much for your kindness on answering me.

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