Not Able to Run RapidMiner

VH_ML1
VH_ML1 New Altair Community Member
edited November 5 in Community Q&A
Hello - I've been using RapidMiner version 10 for sometime without any issues.
But now, I'm not able to open it anymore. 
I've tried to uninstall and re-install from scratch with no luck. 
I haven't make any changes in the application permissions, so I'm not sure why this is an issue.
Would appreciate any help. Thanks.

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Best Answer

  • jwpfau
    jwpfau New Altair Community Member
    edited March 2023 Answer ✓
    Hi,

    thank you for the error report and sorry for the inconvenience.

    What you can try for the moment to at least continue to work is to 

    Right click on RapidMiner Studio → Show Package Content
    Go to Contents → Resources → RapidMiner-Studio-App.sh
    Open a Terminal and drag the RapidMiner-Studio-App.sh from Finder into the Terminal and press Return/Enter.


    For us to be able to reproduce the issue more information about the system would be helpful, can you share the Processor and macOS version from Apple Icon → About this Mac?

    Greetings,
    Jonas

Answers

  • jwpfau
    jwpfau New Altair Community Member
    edited March 2023 Answer ✓
    Hi,

    thank you for the error report and sorry for the inconvenience.

    What you can try for the moment to at least continue to work is to 

    Right click on RapidMiner Studio → Show Package Content
    Go to Contents → Resources → RapidMiner-Studio-App.sh
    Open a Terminal and drag the RapidMiner-Studio-App.sh from Finder into the Terminal and press Return/Enter.


    For us to be able to reproduce the issue more information about the system would be helpful, can you share the Processor and macOS version from Apple Icon → About this Mac?

    Greetings,
    Jonas
  • VH_ML1
    VH_ML1 New Altair Community Member
    Hello - Thank you very much for the workaround as I'm able to run it at the moment.
    Regarding system information, I have a MacBook Air with i7 processor (1.7GHz Dual-Core Intel Core) and have MacOS version of 11.6.8. Please let me know if anything else is needed.
    Again, I've had no issues running RapidMiner version 10 for several weeks prior to this issue. Thanks.
  • jwpfau
    jwpfau New Altair Community Member
    Thank you for the information
    - On which patch level version of RapidMiner Studio is this happening? (Help → About RapidMiner Studio)
    - Was there any update of either macOS or RapidMiner Studio before the issue?
    - Have you tried to restart your computer? (I've read in some apple thread that this helped a user)
    - How did you extract the RapidMiner Studio.app out of the .dmg, via Finder (double click) or some special extraction tool?
  • VH_ML1
    VH_ML1 New Altair Community Member
    Hello - To answer your questions:
    -I have version 10.1.001
    -No updates on macOS or RapidMiner Studio before this issue.
    -Yes, I have done system restarts.
    -By double clicking the .dmg file.

    Anyways, the issue still exists. So, I'm using the suggested method of opening through the terminal in the previous post for now.
    Please let me know if there's anything else I should try.
    Or if I just uninstall and re-install RapidMiner and if so, could you please kindly provide instructions. Thanks.

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