verification email

User: "zrd_1"
zrd_1
New Altair Community Member
Updated by Jocelyn
Hello. I recently created an account but I don't get the verification email although I tried the resend button. Does the email verification process take days?

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    User: "MartinLiebig"
    MartinLiebig
    Altair Employee
    Accepted Answer
    Hi there,
    this can happen if your email provider blocks our emails.
    I've verified you manually, so it should work now!

    BR,
    Martin
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