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Hyperworks CFD License Error Code: 9 when Run(Process type: AcuSolve) is starting

Hi,

i have the Problem that i get a Error when i will run a Simulation in Hyperworks CFD 2021 Student Version. The following picture show the Log File.

I dont know what can i do because the Mesh will created perfect and under "File->Licensing->Local File" is written "Activated".

I hope somebody can help me.

Thanks in advance.

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AcuSolve

English

HyperMesh CFD

v2021.0

Accepted answers

acupro

Seems the solver cannot access the license specified/activated in that pop-up window. You'll either need to set the environment variable or place the altair_lic.dat file into the

C:\Program Files\Altair\2020\security

C:\Program Files\Altair\2021-edu\hwdesktop\security

directory.

All comments

acupro

Is your HyperWorks CFD Solvers also the student edition? I just got the EDU version and license today and it works fine for me:

acuRun: "C:/Program Files/Altair/2020/hwcfdsolvers/acusolve/win64/bin/acuSolve".exe -np 1 -nt 3
acuSolve: Successfully checked out HyperWorksEDU for Acusolve

Are you sure you're pointing to the correct HyperWorks CFD Solvers installation from the installer downloaded from the EDU email?

It's also possible that the correct license is not being used by the solver (possibly different from how the GUI accesses the license). If you are able to create an Environment Variable, please create one whose name is:

ALTAIR_LICENSE_PATH

and whose value is:

C:\Users\ritte\Documents\altair_lic.dat

and see if then the license will check out properly. You may need to save your model, close/exit and restart HyperWorks CFD for it to 'take'.

acupro

Seems the solver cannot access the license specified/activated in that pop-up window. You'll either need to set the environment variable or place the altair_lic.dat file into the

C:\Program Files\Altair\2020\security

C:\Program Files\Altair\2021-edu\hwdesktop\security

directory.

Junta_20361

could you make a test run using 4 cores?
i think the EDU license limits the number of cores up to 4. so you cannot run with 24 cores.

NiklasR

could you make a test run using 4 cores?
i think the EDU license limits the number of cores up to 4. so you cannot run with 24 cores.

Thank you for trying to help me.
But also the student version allows me to calculate with 24 threads. The problem was the save path of the license file.

NiklasR

Seems the solver cannot access the license specified/activated in that pop-up window. You'll either need to set the environment variable or place the altair_lic.dat file into the

C:\Program Files\Altair\2020\security

or

C:\Program Files\Altair\2021-edu\hwdesktop\security

directory.

The Problem was the save path of the license file. After i added it to the

"C:\Program Files\Altair\2020\security" path

it works fine.

Thank you very much!