Error: The material file is corrupted or deprecated.

Maria Antonia
Maria Antonia Altair Community Member
edited November 2020 in Community Q&A

When I open Inspire Cast 2019.3.1, I have this mistake:

 image

 

 I am using Windows 10 and I have Folder Redirection of My Documents to a network folder. I think that´s the problem

 Any idea?

 

 

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited November 2020

    Hi Maria,

    Is the network path available when you start Inspire Cast?

    If yes, can you please try and remove the file print_materials.xml there and see if it solved the problem?

    Thanks,

    Matthieu

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