I cannot connect to marketplace as it says to check internet connection and proxy configuration

ServalUser: "Serval"
New Altair Community Member
Updated by Jocelyn
I do have internet connection, however I'm unsure about the proxy configuration, please help. 

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    kaymanUser: "kayman"
    New Altair Community Member
    On the menu select Settings -> Preferences -> Proxy

    Here you can enter your credentials if you are behind a proxy, or ensure you have 'Direct' selected if you are not behind a proxy.