Cannot access some videos on RapidMiner Academy

Sofia_G
Sofia_G New Altair Community Member
edited November 5 in Community Q&A
Hi everyone! I am having some issues I hope someone can clarify or help me fix.
Why is it that some videos on  RP Academy work such as this one:


And others don't load at all:


Is anyone else experiencing the same? I reckon I used to be able to watch them without any problem.

Thanks in advance!
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Best Answer

  • Caperez
    Caperez Altair Community Member
    Answer ✓
    Hi @Sofia_G, 
    I'm loading the video that you mentioned and it's working for me.
    Try to load it in other browser or in a private mode.
    Regards

Answers

  • Caperez
    Caperez Altair Community Member
    Answer ✓
    Hi @Sofia_G, 
    I'm loading the video that you mentioned and it's working for me.
    Try to load it in other browser or in a private mode.
    Regards
  • Sofia_G
    Sofia_G New Altair Community Member
    Hi @ceaperez,

    I was trying several things, such as loading it in private mode, in other browsers and cleaning cache memory.
    Somehow a day after the problem has been fixed and I can now watch them without an issue. 

    Thank you so much for your response.

    Regards
  • Caperez
    Caperez Altair Community Member
    Hi @Sofia_G, 
    great news. 
    Enjoy the academy

    Regards

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