Delay in confirmation email?
dbeeg
New Altair Community Member
I created an account a couple hours ago and still have not received my confirmation email. Do these usually take this long? I have tried resending.
Tagged:
0
Best Answer
-
Hi dbeeg,
I've sent out a manual one. Let us know if you still didn't receive it.
Best regards
Edmond0
Answers
-
Can you login to your account? Is the problem to log in to your account? Or have you applied for RapidMiner license and awaiting for its activation?0
-
I am able to log in. However, when I launch rapidminer, I get a popup saying "Finish your account creation by clicking the activation link we emailed to... then come back here.
The problem is that I have not received the email yet and it has been several hours.0 -
I know it sounds lame, but check that your email address is correct and the RapidMiner email did not land in trash or a spam folder. I know in some cases emails take up to a day to come through (e.g. some servers may be down). However normally it is instant!0
-
Yep I've checked the spam and the email address is correct. I figured it might just be server delay. I guess I'll just give it another day to see if it comes through. If there's anything else you can think of please let me know. Thank you!0
-
Hi dbeeg,
Unfortunately we had an issue with the verification emails. I can try to send you a verification message manually in case you provide your email address.
Best regards,
Edmond Ciorba0 -
Edmond,
Please send the confirmation email to nrdeeg9806@eagle.fgcu.edu
Thank you!0 -
Hi dbeeg,
I've sent out a manual one. Let us know if you still didn't receive it.
Best regards
Edmond0 -
Edmond,
Email received. Thank you for the help!
0
