E-certificate

Syafiq

Hi, i would like to ask why i didn't received e-certificate for another 2 courses that i've already taken. For now i only received 1 e-certificate in my email. I really glad if you could help me with these problems. Looking forward and thank you.

Jeff_Mergler

Hi Syafiq,
You should be able to find all of your certificates by going to https://academy.rapidminer.com/learn/dashboard and then Activity - Certifications. The certificates should be available there whether or not you receive the e-mail.
The most likely cause of a missing e-mail is a spam filter. The e-mails were definitely sent, but we don't have a confirmation of whether they arrived. 

A related topic is about the badges. There should be a separate e-mail with your badge download. The badges are stored outside of the RapidMiner Academy, so the e-mail is more important. https://academy.rapidminer.com/learn/article/troubleshoot-rapidminer-certification-badges
Best,
Jeff