Not getting a verification email?

Fizzypopcan
Fizzypopcan New Altair Community Member
edited November 2024 in Community Q&A
Hello, I recently made an account using my school email to download rapidminer for use in my class, however, I was not able to receive the verification email even though I resent it multiple times, I have checked my junk folder as well and it is not there. I am also using Google Chrome if that is important.
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Answers

  • eciorba
    eciorba New Altair Community Member
    Hi Fizzypopcan,

    Unfortunately we had an issue with sending out verification mails. I can try to send you a verification email manually in case you provide your address.

    Best regards,
    Edmond Ciorba

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