New to Rapipminer studio, Display going crazy

cramsden
cramsden New Altair Community Member
edited November 5 in Community Q&A
Hi, I'm new to this and eager to learn. Ive downloaded rapid miner studio but when i try to use it the display will be fine for a bit then on any mouse movement it seems to go a little nuts.  Im on a fairly new windows 10 computer and all my other programs work fine, any idea on how to fix this?  I attached a screenshot as its pretty hard to explain what it looks like.  Thanks!
Tagged:

Best Answer

  • Marco_Boeck
    Marco_Boeck New Altair Community Member
    edited August 2020 Answer ✓
    Hi,

    Thank you! Unfortunately, it is what I expected: Looking completely normal :(

    If there is nothing in the logs, these kind of issues usually boil down to some kind of incompatibility between the graphics driver / graphics card and Java. Usually something like some integrated graphics card with some weird/missing/broken driver for it.
    It seems that the hardware acceleration to display the UI is messing things up.
    There is a way how you could check if that is the case, by forcing Java to not use hardware-accelerated rendering. You can do so by going to the installation folder of RapidMiner Studio, and looking for the RapidMiner-Studio.bat file.
    You can edit it with a text editor, and add the following snippet to line 158 in the :launch section:

    -Dsun.java2d.d3d=false

    Please put it precisely at the place as seen in the picture below.


    This should prevent the issue, though obviously it does not fix the underlying incompatibility of some description..

    Regards,
    Marco

Answers

  • Marco_Boeck
    Marco_Boeck New Altair Community Member
    Hi,

    Can you please attach your C:/Users/USERNAME/.RapidMiner/rapidminer-studio.log file?
    Though in these rare cases, it's usually some kind of Graphics driver problem, because what is being displayed is simply the hardware accelerated rendering via Java, nothing out of the ordinary..

    Regards,
    Marco
  • cramsden
    cramsden New Altair Community Member
    Here it is, Thanks for looking into this!
  • Marco_Boeck
    Marco_Boeck New Altair Community Member
    edited August 2020 Answer ✓
    Hi,

    Thank you! Unfortunately, it is what I expected: Looking completely normal :(

    If there is nothing in the logs, these kind of issues usually boil down to some kind of incompatibility between the graphics driver / graphics card and Java. Usually something like some integrated graphics card with some weird/missing/broken driver for it.
    It seems that the hardware acceleration to display the UI is messing things up.
    There is a way how you could check if that is the case, by forcing Java to not use hardware-accelerated rendering. You can do so by going to the installation folder of RapidMiner Studio, and looking for the RapidMiner-Studio.bat file.
    You can edit it with a text editor, and add the following snippet to line 158 in the :launch section:

    -Dsun.java2d.d3d=false

    Please put it precisely at the place as seen in the picture below.


    This should prevent the issue, though obviously it does not fix the underlying incompatibility of some description..

    Regards,
    Marco
  • cramsden
    cramsden New Altair Community Member
    ok thanks, I'll give it a shot!
  • jpuente
    jpuente New Altair Community Member
    @cramsden, did that work for you?
  • cramsden
    cramsden New Altair Community Member
    No, I have been using GO since then but just tried to get studio working last week.   I tried this fix and am still having the same issue