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"Could not initialize HTML5 browser. See log for details."

I am trying to get a "visualisation" of some data but this error message appears. I've tried some suggestions from previous posts but without success. Any ideas would be appreciated, thank you.

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MartinLiebig

Hi,

what exactly did you already try?

Cheers,

Martin

srb

Hi Martin,
Thank you for getting back to me.
For background, I installed RapidMiner in April 2020, it says it is version 9.6. My computer has "Windows 10 Education"

Your colleague suggested

https://community.rapidminer.com/discussion/54973/what-is-could-not-initialize-html5-browser

which I had already tried to imitate without success.

I went to settings/preferences/user interface. The only change I could make was log level to CONFIG.
(My version also has a "visualisations row limit modifier" choice showing 1.0 which the 54973 didn't display)

Everything else already matched. It didn't change the error (?) message when I tried to run it again.

I have looked to try and find log displays ... I couldn't find anything.

Thank you for your expertise on this.

Simon