PM SEVERE: Failed to create HTML5 browser!

Parth_Intwala
Parth_Intwala New Altair Community Member
edited November 2024 in Community Q&A
I am currently using Windows 10 64 bit OS and version of rapid_miner is 9.2 which was the only version available to download. Now, when I want to visualise the data it prompts an error: "PM SEVERE: Failed to create HTML5 browser!".

P.S. Resolve it as early as possible.
Tagged:

Welcome!

It looks like you're new here. Sign in or register to get started.

Answers

  • varunm1
    varunm1 New Altair Community Member
    Hello @Parth_Intwala

    There are a couple of workarounds for this.

    1. Using Legacy charts: You can switch to legacy charts and try them in case it's urgent. You can change to legacy charts in RapidMiner studio by going to Settings--> Preferences --> User Interface. Then select the below options highlighted in Red.


    2: In the second case you can try to open HTML 5 in safe mode. This options is also present in Settings --> Preferences --> User Interface. Then at the end of this page select HTML5 Safe Mode and try.



    Issue: To understand the issue, try to open Rapid Miner from the bat file. You can find bat file in C:\Program Files\RapidMiner\RapidMiner Studio folder. You can double click the RapidMiner-Studio (file type Windows Batch File). Once you double click this file, it will show you are a command prompt that is initializing RapidMiner once it completes opening RapidMiner studio. You can use CTRL+F to search for HTML in the command prompt window and see what you are going on there. For me like its working fine, I am getting as shown in below figure. In your case, you can see and post here. 



    There is a similar question in the below thread. @mschmitz can provide some information.

    I hope this helps.
  • azleena
    azleena New Altair Community Member
    I'm using Mac, how to solve the problem
  • User40550
    User40550 New Altair Community Member
    .. same problem here (Win10, 64bit), using 'safe mode' ist not a solution:
    Mar 26, 2020 2:50:08 PM INFO: HTML5 safe mode enabled. Skipping hardware accelerated browser setup test.
    ...
    Mar 26, 2020 2:50:24 PM SEVERE: Failed to create HTML5 browser!
    Legacy Charts are working.

    Best regards,
    Ingo

  • Marco_Boeck
    Marco_Boeck New Altair Community Member
    Hi,

    What does your rapidminer-studio.log file found in the C:/Users/xxx/.RapidMiner folder contain?

    Regards,
    Marco
  • User40550
    User40550 New Altair Community Member
    .. ok, it was my fault: "Windows 10 Firewall Control Plus Edition x64" blocked the "BrowserCore Chromium Native Process".
    I didn't noticed, that this is a component of RapidMiner.

    Best regards,
    Ingo

Welcome!

It looks like you're new here. Sign in or register to get started.

Welcome!

It looks like you're new here. Sign in or register to get started.