Installation of mech. solvers not working

Daniel Hupfer_20331
Daniel Hupfer_20331 Altair Community Member
edited August 2022 in Community Q&A

Hello, 

im trying to install HyperWorks 2021.2 on my new notebook which is running on windows 11.

The installation Desktop, Inspire, SimLab and SimSolid is working correctly but the installation of the mechanical solvers allways fails:

When I try to run optistruct it fails, telling me that:
"cudart 64_102.dll" , "cublas64_10" and "cusparse64_10" 
are missing. Can some make sense of this? I also tried installing the 2020 and 2021.1 versions.
Same problem there.

Thank you

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Answers

  • Sven Hargens
    Sven Hargens Altair Community Member
    edited August 2022

    Hi Daniel,

    any solution for the problem yet? I'm facing the same problem at the moment and since I cannot deinstall / install HW on my own due to IT restrictions in my company, the IT department is getting annoyed doing that for me over and over again with no apparent progress / solution.

    I also tried to put the path to the DLLs in the environmental variables, but that didn't work either.

    Cheers,

    Sven

  • Daniel Hupfer_20331
    Daniel Hupfer_20331 Altair Community Member
    edited August 2022

    Hey Sven, 

    turns out the solvers were installed corretcly but the 

    appliation is not launching from the .exe anymore.

    I now start it from the HyperWorks surface or in 

    HyperMesh (the old interface) > Applications > Optistruct 

    makes the usual compute console pop up.

     

    Hope this helps,

    Gute zeit, Daniel

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