Unable to load Altair Inspire 2021.2

Sourabh Lande
Sourabh Lande Altair Community Member
edited March 2022 in Community Q&A

I tried installing Altair Inspire 2021 version. While installing, it says "installation successful but some files were not installed, check logs". I checked logs and it shows "Common/python folder not found". When I tried opening the application, it stops exactly while loading "Pythoninterpreter". Kindly help me with this.

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Answers

  • Antonio Flores_21377
    Antonio Flores_21377
    Altair Employee
    edited March 2022

    Hi,

    I just downloaded and installed the latest version of Inspire Studio 2021.2.2 from AltairOne
    and it worked fine.

    I previously installed all the other versions as well.
    I think it was a corrupted download issue.

    I would do this:
    1) delete the existing installation file you downloaded
    2) uninstall the malfuncioning version
    3) download Inspire Studio 2021.2.2 from AltairOne
    4) check the file size. It must be  3,48 GB (3.740.935.280 byte)
    5) install it and change the destination folder from "2021.2" to "2021.2.2" just to be sure
    6) run it and check

    This way I'm pretty sure it will work.

    Regards,

    Antonio

     

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