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Why my PSIM license doesn't want to get recognized by the program?

Adi_20931

When i open the PSIM software, I cannot use it because I keep getting the same error. Even though I followed the steps and I inserted the license file ito the security folder, I also include the path of the license file in the window that opens the moment I start the PSIM program. This is the error I keep getting

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Payal Pawar_20288

Hi,

Please make sure you are using the correct Ethernet ID to request the license file.

All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

You can also watch this video - https://www.youtube.com/watch?v=Lp3zAFPRFlI and follow the steps mentioned in it to install the software and activate the license successfully.

https://www.youtube.com/watch?v=Lp3zAFPRFlI

Payal Pawar_20288

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