Server Username & Password

micheljanos
micheljanos New Altair Community Member
edited November 5 in Community Q&A

After getting a new license key I can´t connect to server anymore. It also don´t recognizes my email.

Michel

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  • Edin_Klapic
    Edin_Klapic New Altair Community Member

    Hi Michel,

     

    both licenses are paid versions, right? One connection restriction is that you cannot connect with a paid license to a free license (or vice versa).

    If the Server license is outdated you need to login to the RapidMiner Server webinterface. You are then requested to enter your new Server license key. Then everything should work again.

     

    Best,

    Edin

  • micheljanos
    micheljanos New Altair Community Member

    Hi Edin

     

    I had a free license that expired, and replaced by a license I got from being certificated. After that I  was unable to connect anymore.

    So I installed the server again using the new license key and get the attached error. It also seems strange that it don't recognizes my email.

    (see attached).

     

    Regards,

     

    Michel

  • micheljanos
    micheljanos New Altair Community Member

    Hi Edin

     

    I had a free license that expired, and replaced by a license I got from being certificated. After that I  was unable to connect anymore.

    So I installed the server again using the new license key and get the attached error. It also seems strange that it don't recognizes my email.

    (see attached).

     

    Regards,

     

    Michel

  • JessForbesRM
    JessForbesRM New Altair Community Member

    Hello,

     

    Did you change your admin pw from the original "changeit" ?  Server isn't going to be linked to your my.rapidminer.com account at all, you can use the same email but it's not required.

     

    By default the server was set to admin "changeit" 

  • micheljanos
    micheljanos New Altair Community Member

    Edin

     

    The the original "changeit" was not appearing.Only the " ******".

    I entered "changeit" and it connected!

    But how do I change the "changeit" password now?

     

    Regards,

     

    Michel

  • JessForbesRM
    JessForbesRM New Altair Community Member
    Answer ✓

    You can access the user management console by following this guide

     

     

    https://docs.rapidminer.com/server/administration/user-management/

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