Hypergraph capture graphic area not working

JM Desrosiers
JM Desrosiers Altair Community Member
edited November 2020 in Community Q&A

Hi,

I don't know what is happening, but when I want to export/save the graphic area in Hypergraph, it doesn't work. I click on Capture graphic area (picture for reference). At the bottom on the screen (picture for reference), it is written that the task was accomplished, but it has not. No picture anywhere.

Can you help me? It was working before. I don't remember if this problem started when I switch to 2019.1, but I don't think so.

Thanks!

JM

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Answers

  • Adriano Koga_20259
    Adriano Koga_20259 New Altair Community Member
    edited November 2020

    Is there any special character in the folders that might be causing some issue?

    Can you try saving in a simpler folder, just to check? I.e: C:/temp

  • JM Desrosiers
    JM Desrosiers Altair Community Member
    edited November 2020
    Adriano Koga_20259 said:

    Is there any special character in the folders that might be causing some issue?

    Can you try saving in a simpler folder, just to check? I.e: C:/temp

    Yes, you are right. It's working now with a simplier name. One of my folder had a «é» in his name (french).

     

    Thanks for the fast answer!

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