Error with Running SimLab simulation

sara_20870

Dear all, 

 

I'm trying to run a magnetic transient simulation using Altair SimLab, but I'm facing the following error.

 

" ERROR : 24.0 Feature SimLabFluxSolver or HWSimLabFluxSolver not found on license file

  Altair License Manager: License error "

 

Would you help me to know what I should do to solve it, please?

Thank you

Karun Avula

Hi Sara,

 

Probably the cause of the error is due to the license 2024, do you have 2024 license where SimLabFluxSolver should be a feature in the license? you can check it from your IT team. Or it might be due to the Flux solver is not included while SimLab 2024 installation.

I would suggest you to contact us through Altair support for this issue.

 

Thanks

Karun

 

Karun Avula

Hi Sara,

 

Probably the cause of the error is due to the license 2024, do you have 2024 license where SimLabFluxSolver should be a feature in the license? you can check it from your IT team. Or it might be due to the Flux solver is not included while SimLab 2024 installation.

I would suggest you to contact us through Altair support for this issue.

 

Thanks

Karun

 

sara_20870

Karun Avula said:

Hi Sara,

 

Probably the cause of the error is due to the license 2024, do you have 2024 license where SimLabFluxSolver should be a feature in the license? you can check it from your IT team. Or it might be due to the Flux solver is not included while SimLab 2024 installation.

I would suggest you to contact us through Altair support for this issue.

 

Thanks

Karun

 

Hi Karun, 

Yes, you are right. 
I contacted the Altair support team and they solved the problem.

Thanks for your answer.