I am getting two error messages on startup for Motionview and the tires entity are not displayed

Sushant Ranade
Sushant Ranade Altair Community Member
edited May 3 in Community Q&A

The error messages are as follows:
MotionView(General) Error: HyperworksPostMBD activate-handler 'profile_initialized' failed with (raised as a result of Query-invoked autoflush; consider using a session.no_autoflush block if this flush is occurring prematurely)
(sqlite3.OperationalError) database is locked
[SQL: INSERT INTO providers (name, type_key, lastupdate) VALUES (?, ?, ?)]
[parameters: ('mdllib', 1, '0')]
(Background on this error at: http://sqlalche.me/e/14/e3q8)

MotionView(General) Error: Could not enable repository system - Composites will not be available: (raised as a result of Query-invoked autoflush; consider using a session.no_autoflush block if this flush is occurring prematurely)
(sqlite3.OperationalError) database is locked
[SQL: INSERT INTO providers (name, type_key, lastupdate) VALUES (?, ?, ?)]
[parameters: (`mdllib`, 1, `0`)]
(Background on this error at: http://sqlalche.me/e/14/e3q8)

Answers

  • GTT Adam
    GTT Adam
    Altair Employee
    edited April 22

    Hi Sushant,

    Are you seeing this error with only this model or with example models as well?

    Can you please try the following?

    1. Clear the message window
    2. Start a new instance of MotionView
    3. Load the example sedan model (Entity Browser >> Vehicle Tools >> Examples >> Sedan

    Please let me know if the error messages reappear with this model as well.

    This way, we can isolate whether it is installation-related or model-specific.

     

    Hope this helps!

    Adam Reid

  • Sushant Ranade
    Sushant Ranade Altair Community Member
    edited April 23

    Hello Adam,

    I'm unable to proceed with step 3 as the vehicle tools folders aren't visible to me. Furthermore, I have encountered a new error. Attached the screenshots for the same.

  • GTT Adam
    GTT Adam
    Altair Employee
    edited April 23

    Hello Adam,

    I'm unable to proceed with step 3 as the vehicle tools folders aren't visible to me. Furthermore, I have encountered a new error. Attached the screenshots for the same.

    Hi Sushant,

    Firstly, the Vehicle Tools Extension is available through File >> Extensions >> Vehicle Tools. You will then see the new entities in the Entity Browser.

    image

     

     

    Secondly, I'm not sure why it's trying to open a file from the 2022.3 installation when you are using 2023.1. I suspect there may be an installation error. I would recommend reinstalling HyperMesh Desktop 2023.1 and the Mechanical Solvers 2023.1

     

     

    Hope this helps!

    Adam Reid

  • Samtuck11
    Samtuck11 Altair Community Member
    edited May 2

    Hi Sushant,

    Are you seeing this error with only this model or with example models as well?

    Can you please try the following?

    1. Clear the message window
    2. Start a new instance of MotionView
    3. Load the example sedan model (Entity Browser >> Vehicle Tools >> Examples >> Sedan

    Please let me know if the error messages reappear with this model as well.

    This way, we can isolate whether it is installation-related or model-specific.

     

    Hope this helps!

    Adam Reid

    Adam, I am getting the same errors as Sushant, but my entity browser is empty. My Vehicle tools extension has been enabled but the entity browser remains empty. I have tried to uninstall and reinstall but that did not change anything. 

    Any Ideas?

  • GTT Adam
    GTT Adam
    Altair Employee
    edited May 2

    Adam, I am getting the same errors as Sushant, but my entity browser is empty. My Vehicle tools extension has been enabled but the entity browser remains empty. I have tried to uninstall and reinstall but that did not change anything. 

    Any Ideas?

    Hi Sam,

    Are you also using a Student Edition by any chance?

    If you are, can you please verify you have followed the instructions at this link?

    https://web.altair.com/altair-student-edition

     

    Hope this helps!

    Adam Reid

  • Samtuck11
    Samtuck11 Altair Community Member
    edited May 2

    Hi Sam,

    Are you also using a Student Edition by any chance?

    If you are, can you please verify you have followed the instructions at this link?

    https://web.altair.com/altair-student-edition

     

    Hope this helps!

    Adam Reid

    I am not on a student version, I was using 2022.2 with no issues, but I am now trying to upgrade to 2023.1 and am having trouble. I think it is an install issue and I have created a case with altair support but figured I would ask the question here since the OP had the same errors as me. 

  • GTT Adam
    GTT Adam
    Altair Employee
    edited May 2

    I am not on a student version, I was using 2022.2 with no issues, but I am now trying to upgrade to 2023.1 and am having trouble. I think it is an install issue and I have created a case with altair support but figured I would ask the question here since the OP had the same errors as me. 

    Hi Sam,

    No problem. The Student Version installation has appeared in a few threads lately so I figured it might be related.

    You're right; it does sound like an install issue. After uninstalling v2023.1 I would try the following (if you haven't already):

    1. Download HyperMesh Desktop
    2. Download Mechanical Solvers
    3. Download the HyperWorks Products Installer
      1. image
    4. Paste all 3 .exe files into a new folder on your desktop
    5. Launch the HyperWorks Products Installer executable file
      1. This will install all .exe files found within the same directory and can be quite helpful if you are also installing programs like Compose, TwinActivate, EDEM, etc.

     

    Hope this helps!

    Adam Reid

  • Samtuck11
    Samtuck11 Altair Community Member
    edited May 3

    Hi Sam,

    No problem. The Student Version installation has appeared in a few threads lately so I figured it might be related.

    You're right; it does sound like an install issue. After uninstalling v2023.1 I would try the following (if you haven't already):

    1. Download HyperMesh Desktop
    2. Download Mechanical Solvers
    3. Download the HyperWorks Products Installer
      1. image
    4. Paste all 3 .exe files into a new folder on your desktop
    5. Launch the HyperWorks Products Installer executable file
      1. This will install all .exe files found within the same directory and can be quite helpful if you are also installing programs like Compose, TwinActivate, EDEM, etc.

     

    Hope this helps!

    Adam Reid

    Thanks Adam, These are steps I have already done and unfortunately they did not fix the error.