Community & Support
Learn
Marketplace
Discussions
Categories
Discussions
General
Platform
Academic
Partner
Regional
User Groups
Documentation
Events
Altair Exchange
Share or Download Projects
Resources
News & Instructions
Programs
YouTube
Employee Resources
This tab can be seen by employees only. Please do not share these resources externally.
Groups
Join a User Group
Support
Altair RISE
A program to recognize and reward our most engaged community members
Nominate Yourself Now!
Home
Discussions
Community Q&A
[SOLVED] Initial user name and password not working
MikeR1
I've recently installed Rapid Analytics and have followed the installation guide, but the initial user name and password of admin and changeit don't seem to work. Yes, I'm sure that my caps lock is off. Any suggestions?
Find more posts tagged with
AI Studio
Server
Accepted answers
All comments
fischer
Hi,
look into your database. Has the table ra_ent_user been created? Is the admin user there? Did you try restarting?
Best,
Simon
MikeR1
Thanks Simon,
After several attempts at reinstalling all of the related software (MYSQL instance, etc.), I was able to login in successfully and edit the user information. I'm still having some trouble connecting to the new database, but I'm going to work on it for a while, and I'll post a new thread if I can't figure it out.
Thanks,
Mike
Quick Links
All Categories
Recent Discussions
Activity
Unanswered
日本語 (Japanese)
한국어(Korean)
Groups