how to apply new license to my users

Anton Vega
Anton Vega Altair Community Member
edited May 7 in Community Q&A

Recently I purchased a new license but users are complaining that the application does not open as the old license expired

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Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited May 7

    hi Anton,

     

    There might be a lot of causes for that, and it might be a specific reason. Probably the best way, as you're a commercial customer of Altair, is to get in touch with your Altair local representative, or create a support 'Case' for Altair, at the top right of your Altair Community page, so that they can assist you directly.

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