update corrupt?

yogafire
yogafire New Altair Community Member
edited November 5 in Community Q&A
hello, I have just installed RM5 final release and update it.

when it restarts there's popup reads "Update file corrupt: Java.util.ZipException: error in opening zip file".

when I retry to update RM5, after the fetching process it shows that my RM5 package is up to date, but i'm not quite sure?

is there anything wrong?

I apreciate your reply guyz, thank you very much


Regards,
Dimas Yogatama
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Answers

  • land
    land New Altair Community Member
    Hi Dimas,
    the release version 5.0.003 is still up to date. What did you update before this message was shown?

    Greetings,
      Sebastian
  • yogafire
    yogafire New Altair Community Member
    the RM 5.0.3 is listed in grey so it means unavailable (I think the most rational explaination is that I have just download the final release.. ;D)

    I update all the extension suff such as WEKA, reporting, text processing, parallel processing, etc.

    bot when it restarts that popup with that message appear, I just have no idea which extension is corrupt.
    Is there anything wrong? or maybe there are solutions?
    regards,

    Dimas Yogatama
  • land
    land New Altair Community Member
    Hi Dimas,
    is there a button for reporting a bug? Then we would have more information for solving this issue.

    Greetings,
      Sebastian
  • navyboys
    navyboys New Altair Community Member
    Hi Sebastian,

    I met this problem too, and there is no button for reporting bugs.
  • land
    land New Altair Community Member
    Hi,
    could you make a screenshot and send it to me or insert a link here? I'm totally baffled about this error. Even the exact words of the message would help me.

    Greetings,
      Sebastian

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