Error message "Unable to execute the desired program. Please get another copy of the installer and try again." When trying to open installer

Anni_20815

I have a student license and am trying to install Altair Inspire. I have downloaded both installers provided for the 2024.1 version, and both result in error messages from InstallAnywhere that states "Unable to execute the desired program. Please get another copy of the installer and try again." after loading to 100%. I have tried to download and delete the installers multiple times, without success. I have searched online for a solution for this issue, there seems to be none that work. Most results online show people experiencing the same issue with the game Skyrim, but that doesn't help my case.

Help would be much appreciated!

GTT Adam

Hi @Anni_20815,

Are you unable to remove the Altair files after trying to install Inspire? After the uninstall, there should not be any files located in the default installation directory.

Can you confirm that you are downloading from the Altair Marketplace: https://altairone.com/Marketplace?__hstc=142694250.bc1ecbb0eca46a12d9ddf16b92d966f4.1718965458513.1730995442171.1731064802899.7&__hssc=142694250.9.1731064802899&__hsfp=1253725894&queryText=inspire&tab=Download&app=Inspire

You can also download the Personal Edition of Inspire (1 year trial), maybe that method will work without issue: https://web.altair.com/inspire-personal-edition

Hope this helps!

Adam Reid