RapidMiner My Account doesn't work

User13
User13 New Altair Community Member
edited November 2024 in Community Q&A
I try to get my license number, but the my-account section does not work, it would only show LOADING.
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Answers

  • User13
    User13 New Altair Community Member
    I am having the same experience
  • User13
    User13 New Altair Community Member
    It doen`t work, I'm having the same experience.

  • User13
    User13 New Altair Community Member
    I have the same problem. I went to the page:

    https://rapidminer.com/my-account/#downloads

    and it just shows "LOADING" Nothing else happens
  • User13
    User13 New Altair Community Member
    Same here. Seems their web site is broken or down.
  • User13
    User13 New Altair Community Member
    Here is a hack to make the apparently broken page work:

    Press ctrl-shift C and click where it says "Loading."
    In the CSS box at the bottom right of your screen, find where it says "z-index: 1000" and uncheck the box.
    In the HTML box at the bottom left of your screen, find where it says "
    " and click it.
    Back in the CSS box, find where it says "display:none" and uncheck the box.


    All the page content is there underneath everything; there just seems to be some javascript that isn't triggering to make it react appropriately to your clicks.