Solver validate failed, please check your model and solver profile.

hi, my name is syafiq.

i would like to ask about physicsai.

i have import project and until ca predict in physicsai, but i can validate with solver.

"Solver validate failed, please check your model and solver profile."

the error its look like above. 

anyone that know how to solve this problem let me know.

thnk you.

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    User: "Marine_Racollet"
    Altair Employee
    Updated by Marine_Racollet

    Hello Syafiq,

    Can you close all your HyperWorks applications, and run the .bat file that you have in your installation folder to delete temporary files (Eg : C:\Program Files\2022.3\hwdesktop\utility\HWCleanup).
    Warning, it will delete your preferences)

    Regards,

    Marine Racollet