MFA Setup
Select required Multi Factor Authentication for Extra Verification for your Altair One account.
One or Multiple Authentications can be set from the below list.
- Password:
Using this option, the user can re-set their Altair One password.
- Click On Reset
- Then Click on Yes when the below window opens.
- Verify the existing password in the below window.
- A verification email will be sent to the registered account after clicking on ‘Send me an email’.
- Click on Verify Email address.
- Then Provide a New Password adhering to all the below Password Requirements and click on Reset Password
- You can select on Sign me out of all other devices if you want log out of all the devices you are signed into.
- Okta Verify
- Click On Set Up and then Verify using Email Verification or Password
- Once verification is done, it might open a New Tab and the below Window will pop up. Here click on Setup
- Follow the Settings as mentioned below on your mobile.
- Once Installed Select (Organization) or (Other) Option Under Chose Account type and scan the QR code presented on the Screen from the Okta app.
- On your phone you would be asked ‘Enable Biometric Connection?’ – Click Enable
- You will receive an Account Added Message. Click on Done.
- sso.altair.com will be added to your account.
- When accessing your Altair One account, upon prompt for Okta verify, you will have to provide the one time password shown in your Okta account under sso.altair.com
- Security Key or Biometric Authenticator:
- In the below pop up click on OK. This message changes according to the browser you are using.
- You would be asked to create a Passkey
Use phone with a QR Code
- Once you Scan with a QR Code scanner on your phone, You get an Option asking Connect With QR Code?
- Click Allow.
- It loads saying ‘Connecting to Device’ after which the phone needs to be unlocked using Screen Lock.
- Then Add your Mobile to the List.
- When accessing your Altair One account, upon prompt for Security or Biometric Authenticator, you will have to Select your mobile from the list.
- The below notification will pop up. This will connect to your mobile and you will have to unlock your device.
- Google Authenticator:
- Once the Google Authenticator App is downloaded, Click on Set Up you account.
- Choose Scan a QR Code and from the app scan the QR code shown on the Setup Google Authenticator Window.
- On Scanning it shows Account Added on the phone with a code.
- Click on Add Account
- Enter the code displayed on phone screen in the Google authenticator Window.
- sso.altair.com will be added to your account.
- When accessing your Altair One account, upon prompt for Google Authenticator, you will have to provide the one time password shown in your Okta account under sso.altair.com
Please Note: Security Question is usually set up while registering on Altair One as a first step of extra verification. It is suggested to have it enabled at all time. Please make sure to remember the answer. It is very much essential to recover a forgotten password.
