Altair License Server v15 Unable to Add Users Using LDAP

Chester Pelaez_20342

Condition: 

When a user adds an LDAP query to populate users from an AD group, he selects users to add and gets the following error "Generic service error occurred: Object reference not set to an instance of an object." 

  

Cause: 

The issue is that FIPS (Federal Information Processing Standards) is enabled in the global policy. 

  

Remedy: 

Turning off FIPS will let the customer add users.