Altair Connect

Girish2121
Girish2121 Altair Community Member
edited October 2020 in Community Q&A

Hi  ,

 

I am Altair commercial user. I tried registering for altair connect account, there was some error. I wrote to the support email id . But there was no reponse .

Please let me know what can be done. 

 

Thanks in advance,

Girish C Hirekerur

 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2017

    Hi Gitish,

     

    Could you please let us know your official e-mail id which you have used to register on Connect

     

    Thanks,

    Vikas

  • Girish2121
    Girish2121 Altair Community Member
    edited October 2017

    Hi Vikas, 

    I am not able to send message to you .Let me know how I can share my official email id  with you.

     

     

    Thanks

    Girish

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2017

    Hi Girish,

     

    You can just reply to this e-mail with your official e-mail id

     

    Thanks

    Vikas

  • Girish2121
    Girish2121 Altair Community Member
    edited November 2017

    Hi Vikas,

                    I prefer not share my id on a public forum . Please let me know if there is any alternate way.

     

     

    Thank you.

  • Girish2121
    Girish2121 Altair Community Member
    edited December 2017

    Hi Vikas,

     

    Any update on the above request.

     

    Thanks

    Girish

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2017

    Hi Girish,

     

    Please send your official email I’d to with which you have registered in Altair connect to support@india.altair.com. We shall approve the same

     

    Thanks,

    Vikas

  • Girish2121
    Girish2121 Altair Community Member
    edited December 2017

    Hi  Vikas,

     

    I have written  to support@altair.com about a week back. I am yet to receive a response.

    Please do the needful

     

    Thanks

    Girish C Hirekerur

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2017

    Hi Girish,

     

    I don't see your email to support not sure if it has gone to spam. Could you please send me a test mail at vikas.kenchapur@altair.com

     

    Thanks,

    Vikas

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