Error installing student version

ketek
ketek New Altair Community Member
edited November 2023 in Community Q&A

When InstallAnywhere has finished preparing the installation, it finishes and reaches 100%, but then the feko installer doesn't appear. Nothing happens after it has finished.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited October 2023

    Hi,

    It is possible that the executable/s was corrupted on download and hence you will need to completely uninstall the software and re-download the executable. It is important to first try deleting the downloaded file and downloading it again.

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum):

    1. Double click/run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)
    2. Select the executable by clicking on the browse button or drag and drop the file into the window
    3. After running the MD5 checksum on your computer, kindly see if your MD5 checksum value matches the original one.

    Refer this to identify correct MD5 value - https://community.altair.com/community/en/checking-a-downloaded-installer?id=kb_article&sysparm_article=KB0117361&sys_kb_id=5e2d7fc8db8b9950cfd5f6a4e2961925&spa=1

     

  • ketek
    ketek New Altair Community Member
    edited November 2023
    It still does not work, is it not possible to try with other older versions?

    Thanks.

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited November 2023
    ketek said:

    It still does not work, is it not possible to try with other older versions?

    Thanks.

    Hi,

    Can you share MD5 value here?