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segmentation error in hypermesh

User: "Jun Hur_20653"
Altair Community Member
Updated by Jun Hur_20653

Hello,

I have a segmentation error, when I just drag in Hypermesh(Hyperwork).

I have removed the settings as instructed, but it doesn't seem to work for me.

It constantly says 'A segmentation error occurred. Do you want to save your model?'.

What should I do?

Is there any other way to get rid of this error?

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    User: "Marine_Racollet"
    Altair Employee
    Updated by Marine_Racollet

    Hello,

    To remove the tempory files did you use the HyperWorksWindowsCleanup.bat?

    Do you have the same behaviour if you use File > Open ?

    Regards,

    Marine

    User: "hemanth kollipara_20292"
    Altair Community Member
    Updated by hemanth kollipara_20292

    Hello,

    To remove the tempory files did you use the HyperWorksWindowsCleanup.bat?

    Do you have the same behaviour if you use File > Open ?

    Regards,

    Marine

    Hi I have installed hypermesh 2023 version and this problem is occuring for importing a CAD model/step file. What can i do I tried removing the .altair files, hmmenu file etc but nothing is working.

    User: "hemanth kollipara_20292"
    Altair Community Member
    Updated by hemanth kollipara_20292

    Hi were you able to sort the problem? If so how did you do??