My Altair Student Edition has not been approved. yet

EL Mehdi senn
EL Mehdi senn Altair Community Member
edited May 2023 in Community Q&A

Hi :) 

My Altair Student Edition has not been approved yet .and  I did not received the links to download 

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited May 2023

    Hi,

    Your license request was approved and we have resent the email separately as an attachment. Please let us know here if the issue persists.

    All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

  • EL Mehdi senn
    EL Mehdi senn Altair Community Member
    edited May 2023
    Payal Pawar_20288 said:

    Hi,

    Your license request was approved and we have resent the email separately as an attachment. Please let us know here if the issue persists.

    All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

    hi Payal

    i Checked  my  inbox for an email with the license file and software download links .but i did not receive it.

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited May 2023
    EL Mehdi senn said:

    hi Payal

    i Checked  my  inbox for an email with the license file and software download links .but i did not receive it.

    Hi,

    We have previously sent you an email to your university email ID, which included the software download links and the license file. However, it appears that the emails are being automatically blocked on your end. Could you please provide us with an alternate or personal email address so that we can send the license email to that address instead?

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