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I see this error what should I do?
Hello Maryam,
Thanks for reaching out. My name is Andrés and I work at Altair's AEC Technical Team. I'll be glad to lend a hand.
We appreciate your sending the screenshot along. Run-time errors like the one you received might be related to some files located in the following folder:
%LOCALAPPDATA%\S-FRAME Software
Could you look for a file called Sframe.ini, and send us a copy using the 'Add attachments' option under the text box? There is a chance that there were installation issues for some reason, which did not allow some files to be defined properly, including this file. We'd like to take a closer look.
We appreciate your attention and collaboration and look forward to hearing from you again.
Kind regards,
Andrés Chávez Burgos
AEC Solutions Engineer
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