License Error

Mario Sanchez
Mario Sanchez Altair Community Member
edited September 2021 in Community Q&A

I download Inspire from the altair One with my student account, when I try to login appears this error:

System Error during checking out: Altair License Manager: License error

Feature(s): GlobalZoneAM, HyperWorks, HWInspire

Error Code: 15

Error Description:

[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server

Altair Hosted HyperWorks Units: License error

And when I check the Hosted License-> Current License Usage -> It said that I don't have any license 

Someone can help me!!!

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited September 2021

    HI,

    You need a license to activate the software and use it, this could be hosted licenses of your university or a standalone license file which you get on requesting the free student edition.

    Your university does have hosted licenses, however you need to be added to the license group by your faculty administrator (Patricia) please contact your servicios department to add you to the license group

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