Has my license expired?

Spyros T.

Hello, I have been trying to access HyperWorks, but I been taking the same license error with error code:9. Is there any way to fix this?

Payal Pawar_20288

Hi,

All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

Can you once check whether the Ethernet ID of your machine matches the Ethernet ID in the license file? Or else can you run ipconfig/all in the command window and send the output here?

Also, refer to this article to identify the correct Ethernet ID of your machine - https://community.altair.com/community?sys_id=090bd87797031190e3b0361e6253aff0&view=sp&id=community_blog&table=sn_communities_blog