Dissable offline licencse from a broken computer ?

JORDI
JORDI New Altair Community Member
edited April 11 in Community Q&A

My main computer is dead, I was using an offline license at that moment (Thea render).

Now,  I'm trying to use the license on my second machine and it's not working (It's ocsupied by the broken machine).

How can I change that on the license manager??


Thank`s

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited April 11

    Hello,

    Please create a support case and a support team member will look into it.

    Thanks,

    Matthieu Pupat

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