I can not open HW, and there is a error message.

Renshi Kaku
Renshi Kaku Altair Community Member
edited February 2022 in Community Q&A

Altair Engineering, Inc

Support responsible person

 

hello, 

I met a problem of HW. I need your help emergency.

 

The condition:

1,    I can not open the Hypermesh and HyperView, and there is a error message.

2,    My license ID is 44906, and the expire date is 2023-01-04.

 

Best regards,

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited February 2022

    Hello,
    I have opened a case so that our support teams can help you.
    Thanks,
    Matthieu Pupat

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