This could be due to a couple of different reasons, we'd have to take a look at your model, sadly the forum still does not support .tel files but as you know, you can always share the files by sending them to HWSupport@altair.com
We received the support ticket you opened and will reply directly to you soon.
Hello Paul, thank you for your message.
This could be due to a couple of different reasons, we'd have to take a look at your model, sadly the forum still does not support .tel files but as you know, you can always share the files by sending them to HWSupport@altair.com
We received the support ticket you opened and will reply directly to you soon.
Have a great week!