Problems installing Hyperworks

MF_20611
MF_20611 Altair Community Member
edited June 2023 in Community Q&A

I am trying to install Hyperworks (Student license) on windows 11 with the download link you provide, but after the 'Installanywhere' popup ends up, nothing happens and there is no software installed. I have tried several browsers to download the file but same result. What could be happening?

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Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited June 2023

    could you double check if your file is located in a folder with any special characters?

     

    I know that the 2022.3 version is the first one officially supported for win11. For the student edition, i don't know.

  • MF_20611
    MF_20611 Altair Community Member
    edited June 2023

    I have the .exe file located at C:\app , and no installation process starts... Has anyone installed the student version on Win11 ?

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited June 2023

    Hi,

    It is possible that the executable/s was corrupted on download and hence you will need to completely uninstall the software and redownload the executables. It is important to first try deleting the downloaded file and downloading it again.

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum). Please refer to this for instructions - https://community.altair.com/community?id=kb_article&sysparm_article=KB0117361&sys_kb_id=5e2d7fc8db8b9950cfd5f6a4e2961925&spa=1

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